At CANCOM, you can expect an innovative, agile and sustainable environment. More than 4,000 employees work every day to improve collaboration and exchange in various areas of life with the help of modern IT solutions. Do you want to be a part of it and take the next step in your career? Why don't you become part of our Digital Journey. We are looking forward to people from a wide range of disciplines who are open to new things, have innovative ideas and want to advance goals together as a team.

What you will do

  • Ensuring operations in complex cloud and on-premises Microsoft environments
  • Operation and support activities for Microsoft 365
  • Administration of Microsoft 365 tenants
  • Ticket handling under consideration of SLA's
  • Troubleshooting within the framework of 2nd & 3rd level support
  • Remote analysis and solution via incident, change and problem management (ITIL)
  • Administration and monitoring of the system environment

Who you are

  • Completed computer science studies or successfully completed IT training, e.g. as an IT specialist: in system integration
  • Several years of experience in IT support and in dealing with ticket systems
  • Solid knowledge of Microsoft products
  • Knowledge of PowerShell, Active Directory, Microsoft Exchange 2013/2016 and Microsoft 365
  • Knowledge in related areas such as virtualization, system monitoring and networking is beneficial
  • Willingness to work weekends, shifts (no regular night shifts) and on-call duty
  • Experience with ITIL based processes
  • German language skills in spoken and written as well as good English skills

Our Benefits

  • Flexible working hours and mobile work in coordination with the manager
  • State-of-the-art equipment including company phone, which may also be used privately
  • Discounts thanks to the "Corporate Benefits" portal
  • Bike leasing
  • Free drinks & vitamins (fruit)
  • Further training opportunities
  • Employee events

Contact

Veronika Andrašcíková
HR Recruiter / HR Office Support

+49 89 540 54-5454

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