Professional

System Engineer (all genders) Managed Services Unified Communications and Collaboration

Service-Bereiche

Professional

System Engineer (all genders) Managed Services Unified Communications and Collaboration

At CANCOM, you can expect an innovative, agile and sustainable environment. More than 4,000 employees work every day to improve collaboration and exchange in various areas of life with the help of modern IT solutions. Do you want to be a part of it and take the next step in your career? Why don't you become part of our Digital Journey. We are looking forward to people from a wide range of disciplines who are open to new things, have innovative ideas and want to advance goals together as a team.

What you will do

  • Operation of complete customer environments (2nd / 3rd level support), under certain circumstances with manufacturer contact to solve customer problems
  • Processing of changes, service requests and incidents
  • Creation and maintenance of documentation within the UCC team
  • Implementation of customer requirements
  • Willingness for permanent further development
  • Support of colleagues in 3rd level topics and internal training of employees
  • Further development and automation of customer environments and processes

Who you are

  • IT university degree or technical training in the IT sector (e.g. IT specialist)
  • Several years of experience in the area of Cisco Unified Collaboration, both on premise and in the cloud, with corresponding verifiable expertise
  • Experience with Microsoft Teams (Enterprise Voice) and third party applications in the MS and Cisco environment would be desirable
  • Cisco certifications at CCNP or CCIE level
  • Fluent German and good English skills, both spoken and written

Our Benefits

  • Flexible working hours and mobile office in coordination with the manager
  • State-of-the-art equipment including company phone, which may also be used privately
  • Discounts thanks to the "Corporate Benefits" portal
  • Bike leasing
  • Free beverages & vitamins (fruit)
  • Further training opportunities
  • Employee events

Contact

Emily Wong
Recruiting Consultant

+49 89 540 54-5454

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